Need more help?
US: 800-669-3900 | International: 800-368-3668See all contact numbers
Note for former Scottrade accounts:Your user ID is your eight-digit Scottrade account number. Your password is your Scottrade password. If you're asked security questions, the answers are the same as those you set up at Scottrade.
You can reset your password online.
- Must be 8-64 characters
- Must have at least one letter and one number
- Must be different from user ID
- Can include special characters (ex.: @, #, $, %)
- Is case sensitive
Forgot user ID
Recover your user ID online or call Client Services at 800-669-3900.
Don’t have a user ID and password?
If you opened an account with a paper application, use your account number and PIN when you first log in. We included your account number in your Welcome Kit, and we mailed your PIN to you separately. Once you log in, you can set up a permanent user ID and password.
Logging in with multiple accounts
If you have multiple accounts, you can link them to access all accounts with a single user ID and password. To link accounts, go to Client Services > My Profile > Link Accounts. Some account types may be restricted from linking.
Other log-in problems
Is your computer entering the wrong information automatically?
You might be unable to log in because your computer is autofilling an incorrect password or user ID. Try re-entering the information manually.
Have you recently changed your security settings?
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